Emotional Intelligence (EQ), at the most general level, refers to the ability to recognise and regulate emotions in ourselves and in others. All of the TLA programs are founded upon developing the emotional intelligence of participants. Whether specifically included as part of a program, or utilised to inform the program development and delivery, developing EQ is one of the things that we do best. Essentially, EQ research has shown that a person’s emotional intelligence competence falls into four basic areas: | 1. | the ability to be aware of, to understand, and to express oneself; | | | | | | 2. | the ability to be aware of, to understand and to relate to others; | | | | | | 3. | the ability to deal with strong emotions and regulate one’s impulses | | | | | | 4. | the ability to adapt to change and to solve problems of a personal or social nature. |
In general the higher a position in an organization, the more EQ matters: for individuals in leadership positions, research undertaken in support of Daniel Goleman’s book, The Emotionally Intelligent Workplace found that 85% of their competencies were in the EQ domain. EQ competencies already guide decisions about who is hired, who is put on a fast track for promotion, and where to focus development efforts – particularly for leadership – in many of the largest organizations throughout the world. Consciousness plays a major role in your capacity to improve your EQ. TLA provide training in developing consciousness of your beliefs, assumptions, attitudes, behavioural patterns, your conceptual brain processes, your relationship patterns and how they impact upon both you as an individual and your organisation. Below is a list of the EQ capabilities and their corresponding traits. |
